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Telesales Specialist in Houston, TX at Search Services

Date Posted: 9/4/2018

Job Snapshot

Job Description

Our electric retail services client located in SW Houston is seeking TeleSales Specialists for their very busy customer service department. If you and a results oriented individual and enjoy making extra income for your sales, this job is for you! The TeleSales Specialists will be responsible for campaigning new electric retail programs to prospective clients outside the Texas market. 

JOB FUNCTION AND DUTIES

  • Perform direct sales calls to potential customers for electricity
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers

REQUIRED SKILLS

  • High school diploma/GED required (Associate degree in a business related field preferred)
  • 2+yrs customer service experience in a call center environment
  • Ability to remain professional and courteous with customers at all times
  • Must be available to work occasional nights, holidays and weekends
  • Excellent verbal and written communication skills

Job Requirements

Customer Service