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Digital Advisor in Houston, TX at Search Services

Date Posted: 6/4/2018

Job Snapshot

Job Description

Reputable Building Materials Company is seeking Digital Advisers to support and maintain the adoption and on boarding duties during the deployment phase of the Digital Commercial Model (DCM).

Facilitate communication between the regions and the DCM Deployment team, and ensure customer adoption of the digital tools / channels.

The Digital Advisor will also provide feedback from customers regarding functionalities and usability of the tools.

Duties and responsibilities:
Support training and change management on DCM Deployment with regional teams
Promote the usage and schedule demonstrations and onboarding sessions for DCM products with customers
Will gather feedback and improvements recommendations from customers
Will maintain a schedule of onboarding visits required to complete the targeted amount of customers
Support sales team on onboarding activities and questions
Promote the tools through the designated communication channels
Follow up on adoption trends, understand usage of tools and potential enhancements.
Open a communication channel with customers and Sales Reps. Promoting Digital interaction.
Perform other job responsibilities as assigned by management