This site uses cookies. To find out more, see our Cookies Policy

Customer Service Representative in San Marcos, TX at Search Services

Date Posted: 10/5/2018

Job Snapshot

Job Description

Our San Marcos call center client is seeking Customer Service Representatives for their upcoming campaign. The scope of the role is to support inbound phone calls regarding customer accounts and offer solutions while providing excellent customer service. 

Responsibilities

  • Answer and respond to customer requests, inquiries and complaints via phone, email, ticket or live chat
  • Provide customers with product and/or service information
  • Identify, research and resolve customer requests using the client customer database
  • Follow up on customer inquiries not immediately resolved
  • Complete appropriate reports daily
  • Transfer calls to appropriate staff

Job Requirements

Customer Service

CHECK OUT OUR SIMILAR JOBS

  1. Sales Jobs
  2. Customer Service Jobs