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Tier III System Engineer at Search Services

Tier III System Engineer

Search Services Houston, TX Full-Time
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An established 30 year old yet growing $150M+ technology company, with 200 employees in multiple states, based in Houston, is seeking a senior-level Data Center engineer in Network Operations Center

(NOC) in Houston, TX.  This is a Tier 3 level resource with specialized knowledge and experience in Microsoft Technologies, Azure, Office 365, Messaging Technologies, Virtualization and Core Infrastructure services.

This position will work closely with our team of Principal Engineers and Infrastructure Team to maintain, update, and introduce new functionality to the existing environment.

This person will also assist in supporting the Windows server environment and other server / storage infrastructure projects will be assigned as needed.


Ability to support, design, deploy, and manage on premise Exchange 2013 and newer

Ability to migrate on premise Exchange environments to Office 365

Ability to support and manage Office 365 users & Hybrid Exchange Server Configuration

Ability to support and manage Skype for Business 2013 and newer

Ability to support, design, deploy, and manage OneDrive for Business and SharePoint Environments

Ability to support and manage IronPort ESA& Mimecast

Ability to support and manage Active Directory 2012 and newer

Ability to support and manage key services including but not limited to DNS, DHCP, File Services

Ability to support, design, manage, and deploy Azure Solutions and Services

Demonstrated knowledge of VMware(vCenter, ESXi, and Horizon View)

Demonstrated knowledge in the support of servers and operating systems Windows 2008–Windows 2012 R2and above

Understanding of Veeam or other Backup and Replication technologies

Understanding of networking (IP, DHCP, DNS, data center switching)

Understanding of enterprise storage systems

Working knowledge or Windows PowerShell scripting experience

Knowledge of Kaseya VSA a plus

Knowledge of Monitoring and Management Platforms a plus


10+ years in-depth experience maintaining and supporting technology solutions that utilize technical skills described above

10+ years in-depth experience supporting and troubleshooting a multi-server windows Domain network environment

Experience working directly with technical engineers and practice managers as well as Non technical end users

Handles escalations from Tier 1andTier 2teams.

Must be available onsite during normal business hours.

Must be available to be on-call for remote support escalations.

Follow standards. Update and provide documentation of current and new processes which

adhere to best practices

Document technical problems, resolutions, and processes for assigned tasks and projects

Follow policies and procedures for change and incident management

Professional demeanor

Relentless focus in delighting customers, treating colleagues regardless of position with utmost


Provide updates to all teams and track activity in company CRM solution.

Able to interact confidently with C-level executives at Client Site.

Organized, able to manage and complete multiple projects simultaneously

Detail Oriented, able to apply consistency throughout the work product

Self-Starter in addition to having the ability to work in the guidelines of given directions

Able to work with outside vendors to troubleshoot issues and tackle problems

Efficient, effective at producing required results in a short amount of time


Recommended Skills

Storage (Computing)
Operating Systems
Complex Problem Solving
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Job Snapshot

Employee Type



Houston, TX

Job Type



Not Specified

Date Posted

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