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System Analyst - WMS in Houston, TX at Search Services

Date Posted: 3/21/2019

Job Snapshot

Job Description


Our client is looking for an experienced WMS Systems Analyst responsible for performing analysis, modifications, and daily functional support for Supply Chain systems which focus on warehouse management and DC processes providing technical support on Manhattan warehouse management systems.

This position will work closely with Information Technology and Business partners to understand business requirements and ensure that developed and purchased applications properly function to meet business needs across the organization.


Provide configuration, development, administration and production support for the Manhattan WMS

Organize discovery sessions and work closely with internal and external end users to capture, interpret, and document business vision into clear business requirements; compile the results into a format that represents both the end users and the internal IT team

Build requirements and specifications for new functionality and enhancements

Assist with the rollout of new functional initiatives, as well as troubleshooting production issues

Partner with members of management, as well as the Product Management team, to develop solutions to specific client issues while providing application expertise

Analyze, design, and implement changes to resolve issues and close support tickets. Manage communication related to these issues as per service levels

Review all vendor enhancements and bug fixes

Requirements analysis, functional design, prototyping, testing, and supporting implementations/rollouts

Troubleshooting and root cause analysis for systems issues.

Change control management for any functional and technical enhancements

Develop effort estimates for assigned enhancements

Troubleshoot issues and identify modifications needed in addressing the issues.

Support application code and configuration migration from Dev/Test to Production environment.

Coordinates with end users and 3rd party vendor resources

Develop testing processes and approaches according to Company standards, ensuring integrity of testing strategies

Design, develop, and implement test plans, scripts, and tools, according to detailed business requirements

Coordinate and facilitate user acceptance testing (UAT) and regression testing

Develop/Maintain user/system documentation

Facilitate resolution and communication of cross-application/organization architectural issues and decisions

Assess readiness and deviation of product and project performance based on test results and product specifications

Perform other duties as assigned


Bachelor’s Degree in computer science or related field preferred

10+ years of configuration, testing & support experience with warehouse management systems like Manhattan WMOS 2014 or higher in a retail and ECOM environment; Experience working with Sortation systems, conveyors

Preferred TMS & LMS experience

2+ years of experience with EDI/XML TIBCO integrations

Hands-on experience with SQL, including the ability to build queries and write stored procedures

Hands on experience with UNIX, shell scripts, PL/SQL, MQ’s, UC4

Experience working with infrastructure IT partners and vendors to drive resolution of technical issues.

Sound functional, analytical, and troubleshooting skills

Strong interpersonal skills with the ability to work professionally with employees at all levels of internal and external organizations

Creative thinker with the ability to rapidly understand business objectives and present solutions

Demonstrated dedication to meeting and exceeding the requirements and expectations of internal and external customers

Ability to distinguish between functional, technical, and system requirements

Strong analytical skills coupled with a solid business foundation

Consistently demonstrate high standards of professionalism, integrity, and work ethic

Skilled at understanding business requirements and documenting them in a clear, concise, and easy to follow manner

Ability to integrate the cross functional needs of the business, technology, and other areas within the organization into an effective business solution

Must possess a unique blend of business and technical savvy, and the desire and ability to develop and maintain fluency with business processes and applicable technologies

Strong team building skills including facilitating group sessions, reaching consensus, and developing solid relationships across internal and external organizations

Ability to work well under pressure and maintain flexibility in a fast-paced environment

Authorized to work for any employer in the United States

Ability to pass a thorough background check