Oracle Functional/Technical Analyst - Service in Houston, TX at Search Services

Job Description

SUMMARY:  A Houston Company with deep and longstanding roots is seeking an experienced Funcational/Technical Oracle Service Analyst to join their team.

RESPONSIBILITIES: The Oracle Business Analyst will be responsible for supporting the Service related Operational functions in Oracle and the related Oracle modules.

• Participate in projects and initiatives as a project resource for Oracle Depot Repair, Oracle Order Management, Oracle WIP, Oracle PM & Service contract, Oracle Inventory
• Resolve and track escalated support calls
• Develop business requirements and processes in support of all implementations
• Develop functional designs in support of R12 implementation/enhancement using SDLC/AIM methodology
• Setup or configure business applications to support business requirements
• Develop and execute system test plans
• Develop and execute plans for deploying the applications into production
• Identify and resolve project issues in furtherance of the project execution process
• Ensures software standards are met. 
• Facilitate the work of others (Developers and other analysts) in support of the project execution process
• Provide guidance and support the users in their efforts to become proficient in the use of the applications
• Work with technical developers and database administrators to correct issues in the functioning of the applications
• Facilitate in creating training material for users on the use of the business applications
• Involved in on-going development and support of custom and packaged applications.
• Evaluate the impact of deploying patches and software updates to Oracle eBusiness Suite.
• Lead problem resolution support effort related to assigned applications to support the Help Desk.
• Ensure that the Change Management process is followed for all systems
• Ensure compliance with all corporate policies
• Maintain full and accurate documentation of all reported problems along with their resolution
• Perform other duties as assigned

REQUIREMENTS

• Techno-Functional experience with Oracle R12 eBusiness Suite of Applications – preferably with experience in two or more of the following: Oracle Depot Repair, Oracle WIP, Order Management, Procurement, Manufacturing and Financials.
• Desire to learn and support other areas within Oracle portfolio and any new areas that may be added in the future.
• Experience working on high impact cross-functional teams.
• Experience working with all levels of the organization, both technical and non-technical.
• Detail oriented with strong documentation skills
• Excellent communication and interpersonal skills
• Knowledge of common financial, accounting and business practices
• Strong knowledge of system testing best practices and methodologies
• Strong analytical, technical, verbal, and writing skills to include writing functional and technical specifications along with interfacing with the user/technical community.
• Hands on development experience using Oracle Reports, Oracle Forms, PL/SQL and/or Workflow Manager, desirable.

Education:

Bachelor's degree (BA/BS) in Computer Science, Information Systems, or Engineering 

Experience:

10 years’ experience in the fields of Oracle Depot Repair, and Oracle WIP