Oracle Functional/Technical Analyst - Service in Houston, TX at Search Services

Date Posted: 11/15/2019

Job Snapshot

Job Description

SUMMARY:  A Houston Company with deep and longstanding roots is seeking an experienced Funcational/Technical Oracle Service Analyst to join their team.

RESPONSIBILITIES: The Oracle Business Analyst will be responsible for supporting the Service related Operational functions in Oracle and the related Oracle modules.

  • Participate in projects and initiatives as a project resource for Oracle Depot Repair, Oracle Order Management, Oracle WIP, Oracle PM & Service contract, Oracle Inventory
  • Resolve and track escalated support calls
  • Develop business requirements and processes in support of all implementations
  • Develop functional designs in support of R12 implementation/enhancement using SDLC/AIM methodology
  • Setup or configure business applications to support business requirements
  • Develop and execute system test plans
  • Develop and execute plans for deploying the applications into production
  • Identify and resolve project issues in furtherance of the project execution process
  • Ensures software standards are met. 
  • Facilitate the work of others (Developers and other analysts) in support of the project execution process
  • Provide guidance and support the users in their efforts to become proficient in the use of the applications
  • Work with technical developers and database administrators to correct issues in the functioning of the applications
  • Facilitate in creating training material for users on the use of the business applications
  • Involved in on-going development and support of custom and packaged applications.
  • Evaluate the impact of deploying patches and software updates to Oracle eBusiness Suite.
  • Lead problem resolution support effort related to assigned applications to support the Help Desk.
  • Ensure that the Change Management process is followed for all systems
  • Ensure compliance with all corporate policies
  • Maintain full and accurate documentation of all reported problems along with their resolution
  • Perform other duties as assigned


  • Techno-Functional experience with Oracle R12 eBusiness Suite of Applications – preferably with experience in two or more of the following: Oracle Depot Repair, Oracle WIP, Order Management, Procurement, Manufacturing and Financials.
  • Desire to learn and support other areas within Oracle portfolio and any new areas that may be added in the future.
  • Experience working on high impact cross-functional teams.
  • Experience working with all levels of the organization, both technical and non-technical.
  • Detail oriented with strong documentation skills
  • Excellent communication and interpersonal skills
  • Knowledge of common financial, accounting and business practices
  • Strong knowledge of system testing best practices and methodologies
  • Strong analytical, technical, verbal, and writing skills to include writing functional and technical specifications along with interfacing with the user/technical community.
  • Hands on development experience using Oracle Reports, Oracle Forms, PL/SQL and/or Workflow Manager, desirable.


Bachelor's degree (BA/BS) in Computer Science, Information Systems, or Engineering 


10 years’ experience in the fields of Oracle Depot Repair, and Oracle WIP