Applications Analyst in Sugar Land, TX at Search Services

Date Posted: 6/23/2020

Job Snapshot

Job Description

A Southwest Houston based organization is seeking a Sr. Applications Support Analyst to join their team. They need someone with solid technical skills with the ability to support multiple business units. You will provide day to day IT application support of 3rd party/ERP business applications, in addition to custom mobile and web applications.You will be able to build on SQL and BI skills. 

Key Responsibilities

  • Timely resolution of user requests and technology issues, including report creation and user administration for operations
  • Training of employees on application use, functionality, data quality and reporting and help them resolve application issues
  • Create training curricula and documentation solutions
  • Produce organized and informative system documentation, including details of application configuration and installation and client infrastructure
  • Build and create a knowledge base; ensure other IT team members are informed and educated
  • Management of relationship with 3rd party IT support vendors
  • Analysis and implementation of best practice business processes aligned with the correct technology and tools
  • Create and maintain job schedules, tracking and reports; monitor routine and critical processes and workflows and proactively identify problem trends
  • Support the implementation of new ERP billing and dispatch application
  • Conduct application testing, build test plans and scripts, support client application testing, and collect and summarize test data

Skills / Other Requirements

  • 10+ years of IT experience
  • College Degree, IT major/concentration preferred
  • Experience managing, and supporting applications, in a Terminal Server environment
  • Experience installing, configuring or supporting business applications
  • Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
  • Ability to participate in multiple projects simultaneously while adhering to tight schedules
  • Experience in logistics industry a strong plus
  • SQL Database Management
  • SQL database query writing
  • SSRS Reports Development and Managment
  • BI tools such as Tableau or Power BI
  • T-SQL Skills is a strong Plus